Welcome to our Website

The PC Surgeon provides professional computer and laptop repair, virus removal, network wiring, MAC and Windows services, data backup, and networking services for small businesses and homeowners. We also provide network administration services, onsite or remotely to companies worldwide.

Remote Computer Support

The PC Surgeon provides Real-time PC and Mac Support over the Web. It’s Safe, Secure and Reliable. Unlike other companies that offer remote support, we go one step further to ensure your support request is both pleasant and productive. Read More >

Business Services

Need a network set up for your business?

Frustrated by computer problems?

Have computers that are infected with viruses?

Submit a Service Request online >

About

The PC Surgeon is a local company whose President and founder, Ben Dawson is very involved with the day to day operations. He brings 27 years’ experience and troubleshooting expertise to every job. The PC Surgeon always provides reliable and professional services.

All of our technicians are personally trained and supervised by the President of the company. We maintain a broad understanding of the technological industry with training sessions and new technology integration sessions. All technicians are friendly, very knowledgeable, reliable and always on time.

We do not utilize gimmicks like uniforms or allow jeans or sneakers. We arrive to your location, business or home, in business casual attire ready to solve all computer or network issues. Additionally, we arrive in ordinary vehicles, no flashy colors or signs plastered about the vehicle. Your fellow businesses or neighbors will never suspect the professionals have arrived to correct your technology challenges.

Some of our specialties include: E-mail filtering, complex computer networking, computer and laptop repair, Remote access and support, server installation and maintenance, data recovery, hardware configuration, firewall implementation and configuration, software installations, spyware/adware/virus removal, hard drive and data back-up systems, network cabling and wiring, expert trouble shooting, modem & DSL installation, e-mail set-up, websites, and so much more. We integrate the latest available technology to reduce and automate most all systems. Drastically reducing the cost of installation and maintaining your system, most importantly, increasing your return of investment.

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Services

Business Services

Our business support includes the design, supply, installation, upgrades and maintenance of network based computers. Digital telephony integration and digital surveillance systems.

It is our aim to forge a partnership with our customers that will allow us both to develop and profit from the opportunities from emerging computer technology.

Home Services

The PC Surgeon provides residential technical & hardware support to hundreds of satisfied customers in the Hudson Valley area. Yet, our motto still remains to “treat every customer’s computer like it is our mother’s computer.” In effect, you receive personalized, friendly, and professional service.

On Site Repair & Maintenance

Are you fed up with the hassle of disassembling your PC and hauling it to a repair shop every time it needs service—only to wait a week or more to get it back?

Our trusted technicians will come directly to your home to solve your computer troubles right on the spot. Simply call us to select an appointment time to fit your schedule. We offer same-day and after-hours service.

Network Setup

Do you have two or more PCs in your home? Have you considered networking them?

A network allows your computers to share files, a printer, and an Internet connection. Even better, a wireless network is the cutting-edge way to connect all of the computers in your home. Wireless networks are perfect for people who want to connect laptop and desktop computers or for people who don’t like to be tied down. And when you go wireless, you won’t have the inconvenience of tripping over unsightly cables.

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Support

Remote Computer Support

The PC Surgeon provides Real-time PC Support over the Web. It’s Safe, Secure and Reliable. Unlike other companies that offer remote support, we go one step further to ensure your support request is both pleasant and productive and that your support issues are resolved in the most cost effective manner. We can dispatch a service technician to your location for on-site support if we are not able to resolve your problem over the web remotely.

PC Buyer’s Guide

The first decision that you must make is if you will buy new or used. Obviously, a used computer will be less expensive, but the warranty will be used also or no longer available. If you are looking for a reliable computer where its use will be critical, you should stay away from used computers. If the computer is for enjoyment only, buying used can be a good option for you. Computers can range in price starting at $300 and going to well above $2000 for a personal computer.

If you decide to buy a used computer, a good place to start your search is in the classified advertisements. Your local newspaper will usually have several computers for sale. Otherwise, getting on the Internet and searching the classifieds is another choice. The only downfall with this is that the computer that you find may be a great distance away. This is hard because you have to place your trust in the hands of the person that is selling the computer.

Buying new is the easiest and most expensive choice. When buying new, you need to watch for several things and be aware of option you may not need. To start off, you should get price quotes from all the major computer retailers. Either call the 800 number advertised or stop in to a store to find special offers. They are usually very knowledgeable and can pick out the type of computer that will work best for you.

Another item to analyze is warranties. Computers are changing rapidly and you can just about guarantee that by the time you have hooked your computer up, they have come out with a newer version. Therefore, you want to make sure that you have a good warranty that stands behind the computer that you purchase. If you decide that you want to upgrade yours with one that is newer, it can be done.

One other point that you want to research when purchasing a new computer is the help factor. Larger computer companies have phone numbers that you can call with questions on your computer. Some companies only offer this service for the first few months, others only offer it at a certain time of day or week. You should make sure that the help line is available to you whenever you need it. You should also make sure that you won’t be charged for asking for help, some companies charge you for the help they give you.

Overall, purchasing a computer can be an easy task if you know what you want and how you will use it. You can solve a lot of problems by researching the companies and products that they sell. If you feel comfortable with the company and the service that you receive, it will make buying a computer a lot less stressful on you. If all this fails or seems to complicated, call us. We will be glad to offer our professional opinion.

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Contact Us

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